Legal

Privacy Policy

Last updated: May 2026. How Dropmerce handles your personal information.

🔒 Short version: We collect only what we need to operate the hub network and improve our service. We never sell your data.

1. Who We Are

Dropmerce is a hub-to-hub commerce relay network based in Accra, Ghana. This policy explains how we collect and use personal information from hub partners, riders, and users of the Dropmerce network.

2. Information We Collect

We collect: name, email address, phone number, business address (for hub partners), Ghana Card number (for identity verification), location data (for riders, when active), and transaction records (package scans, deliveries).

3. How We Use Your Data

We use your data to: operate the Dropmerce network, verify identity of hub partners and riders, process payments and earnings, send delivery notifications via SMS, improve our service through analytics, and comply with Ghanaian law.

4. Data Sharing

We share data with Salliba Marketplace (our primary commerce partner), payment processors for earnings payouts, and Ghanaian authorities when legally required. We do not sell your data to third parties.

5. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at privacy@dropmerce.com.

6. Contact

Privacy questions: privacy@dropmerce.com